Resume

Madelyn Smith

Los Angeles–based aspiring UX/UI designer with a background in computer science, teaching, and technical support.

Occidental College – Los Angeles, CA
Bachelor of Science, Computer Science
Aug 2023 – May 2027

Field Placement Intern, Asian Tigers Group (Relocation & Mobility)
Tokyo, Japan · Fall 2025

Processed relocation enquiries and maintained client information in the company’s CMS, helping clear a backlog of older records.
Explored and tested the CMS to understand its limitations, identifying recurring glitches such as duplicated entries and lost progress.
Prepared interview questions for staff about their perceptions of the CMS and potential AI-driven improvements as part of a fieldwork project.

MeshEd Summer Enrichment Intern
Academy of Aerospace and Engineering, Windsor, CT · June 2024 – Aug 2024

Co-taught enrichment courses for middle-school students using Microsoft MakeCode.
Helped students design and debug simple games while reinforcing core programming concepts.
Adapted explanations and activities for students with different levels of experience.

IT Help Desk Employee
Occidental College, Los Angeles, CA · Jan 2024 – Present

Answer phone calls and tickets from students, faculty, and staff regarding software, printing, and account issues.
Troubleshoot recurring technical problems and escalate complex cases when necessary.

Coding Instructor (Volunteer)
Fletcher Drive Elementary, Los Angeles, CA · Aug 2023 – Dec 2023

Taught 5th graders introductory programming using block-based tools such as Code.org.
Introduced core logic concepts in an accessible, age-appropriate way.

Design & Tools

Technical

Communication & Collaboration